PROGRESS CHASER PORTALThe PROGRESS CHASER PORTAL intelligently syncs to dealership and marketing systems to automatically book, cancel and report on; valeting and/or imaging codes based on vehicle availability and status.
Vehicles can be automatically booked a valet and/or image code upon the completion of a given status i.e. workshop. This is beneficial for three major reasons:
1. Dealership staff no longer need to book valet or image codes.
There is a lot of evidence that vehicles leaving workshop are not immediately booked for valet, this will create an efficient system, less data entry and less human error. More efficient workflows and cost savings.
2. Valeters will only be booked cars that are on site and available after workshop.
Sometimes valeters spend a lot of time asking dealership where cars are, if they are available. Dealerships will often book valets even if car is unavailable.
3. Jobs are also automatically cancelled from the system.
The Secure booking system in its current form allows dealerships to book jobs and cancel them, however staff sometimes do not cancel jobs and it creates confusion as to what the valet team should clean/image. The autonomous system both books and cancels jobs based upon feed data.
When you look a little deeper into the reporting functionality you learn you can see how long it takes for a vehicle to be prepared once arriving into stock, how long it takes then to get the car photographed and on to the forecourt for sale. From a Sales Management perspective, this is very valuable data. The reporting suite goes further and can produce graphs to reflect various vehicle status. From an Aftersales perspective, knowing how long a vehicle is in stock until the workshop lines are pushed will be an advantage not to mention measuring the time it takes to get the vehicle through the workshop then to invoice it off could be a significant WIP driver.
TO SUMMARISE, THE PORTAL HAS BEEN DESIGNED TO PROVIDE NOT JUST AN IMAGE RATIO, BUT TO MEASURE PERFORMANCE AND PROVIDE LIVE REPORTING ON ALL VEHICLES THROUGH ALL DEALERSHIP DEPARTMENTS.
THIS ALLOWS US AND THE DEALERSHIP TO UNDERSTAND POTENTIAL INEFFICIENCIES AND ALLOW GREATER TRANSPARENCY FOR US AS A VALETING COMPANY TO KNOW EXACTLY WHAT VOLUMES ARE AVAILABLE, AND TAILOR SUPPORT ACCORDINGLY.
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